filters
state:
Show
city:
Show
product:
Show
I updated our home services (wireless, digital home phone, wifi) Jan 18,2017. Tried alarm system (Not on purpose) Thursday 1/192017. NO CALL BACK FROM SAFEGUARD!! I called back Friday 1/20/2017 - NO HELP THEY would call ME back Monday. No call back from Safeguard...
Read more
1.0
I liked
  • When it worked
#1057446
Reply to reviews
I have been with Safe Guard since 2011, I learned in 2014 that there has been no connectivity through land line, Due to (Error by phone company) they said, But the phone company said that line was dead for over 20 yrs and the tech simply hooked to wrong area, I was set...
Read more
#1048311
Reply to reviews
This company has called repeatedly - at least 4-5 times per week for the past 3 months. I have asked each time to be removed from their phone list. When I threatened to report them, one representative said he didn't care...that he would keep calling and calling a...
Read more
#1044687
Reply to reviews

Safeguard America Security Security System Review

Safeguard America Security
#848327
I need to submit a letter to cancel my service time runing Out try to call safe gu ard no answer in ohio area my system has not work in over a year my wife need this she disable epilepsy blood clot in head please someone help
Comment
Show

Safeguard America Simon XT Review

Safeguard America Security
#773264
1.0
Details
Very unhappy they had a man come to my house and talk me into a 2 year contract, come to find out it a 60 month term .. not happy talk to someone and all they say is sorry nothing we can do for you ... what kinda company is this
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
Worst company every!! Save the headache, we were living in a rental house and had to move. They said we signed a 5 year contract and refuses to cancel even though we aren't living in the house anymore. When my husband checked the contract he supposedly signed it states...
Read more
#1036517
Reply to reviews
Safeguard is in the business of stealing money from it's clients. I was charged twice on my bank account, and found out that the second charge was for a battery that I had ordered, FOR WHAT!. The customer service sucks, their rude and claim to be the Manager or...
Read more
Anonymous
Anonymous

the worst one in the coutry

#1036011
Reply to reviews
Two years ago, we signed with safeguard . The agreed upon term with safeguard was two years. After four month, we discovered the sales person forged our signature and took money out of our account. We complained to safeguard however nothing was done. In January and...
Read more
1.8
#1035536
Reply to reviews
Two guys pulled up to my house about 3 months ago from safeguard America home security, very professional. And they new the area was not a good My mom lives with me and i work alot shes told me that she saw a guy in our neighbors yard looking in the windows my mother...
Read more
4.8
#1034934
Reply to reviews
Showed up at my house without calling. They do not have permit for soliciting. Since my home was under my son's name they asked me for his name and date of birth. Ran credit report on him, without his consent and asked me to sign for him. I wrote a letter to cancel...
Read more
#1023250
Reply to reviews
Had service since 2012. Tried to cancel and they said that I had renewed until 2018 - not true. Called again and they agreed to cancel in October. They denied that it was canceled in December, and they said an email or letter is required to cancel - email sent in...
Read more
1.7
#1009638
Reply to reviews
LETTER WAS SEND IN JULY 2016 TO CANCEL ACCOUNT. SAFEGUARD STILL CONTINUED TO TAKE PAYMENTS FROM OUR CHECKING ACCOUNT. UPON CALLING THE COMPANY I WAS TOLD THAT AFTER 5 YEARS THE CONTRACT RENEWS ITSELF AND THEY MUST BE NOTIFIED 30 DAYS PRIOR TO THE ANNUAL RENEWAL DATE. I...
Read more
Anonymous
carol radabaugh

when calling 800-833-3211-(listed to safe home security inc..com) in Cromwell, ct. I SPOKE TO SO MANY DIFFERENT PEOPLE, TELLING ME SO MANY DIFFERENT THINGS(I signed up for 5 y...

1.3
I didn't like
  • Customer service whether on direct line or resolution dept
  • Poor customer serivce
  • Service reps yelling and threatening
#1001289
Reply to reviews