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Summary of Safeguard America Security Customer Service Calls

21 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
02:56 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Safeguard America Security to Ask about:

Staff:

  • “Need to know about the service”
  • “Change in service”

Product/ Service quality:

  • “I need to say if you have people going door-to-door selling your alarm system”
  • “System problem and contract terms”

Other:

  • “Camera”
  • “Request for certificate of installation”
  • “Install”

About Safeguard America Security

Top 5 Safeguard America Security Services

Customer Care, Security System Plan, Sales Representative, Service Transfer

Top 5 Safeguard America Security Products

Security System, Security System Installation, Installation

Top 5 Likes about Safeguard America Security

When it worked, Security system although aging, Fact that it would ring to a central location, Equipment

Top 5 Dislikes about Safeguard America Security

Customer service, Felonious sales practices, Poor customer service and archaic customer interaction, Customer service whether on direct line or resolution dept, To high priced

Summary

Safeguard America is a large provider of monitored home security systems. The company was established in 1994. Its headquarters is based in Orlando, Florida, United States of America. Safeguard America is an authorized GE Security Pro Dealer. It delivers monitored home security alarm systems and full security services. Safeguard America offers Smart Home system which is powered by the Alarm.com application. The company provides 24/7/365 monitoring. It serves both residential consumers and businesses of all sizes. The company is a member of the National Burglary & Fire Association and the Alarm Association of Florida, Inc. Customer service department is available round the clock.

Safeguard America Security reviews and complaints

Safeguard America Security is ranked 63 out of 222 in Security and Protection Services category

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Safeguard America Security Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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