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Safeguard America Security - Deceptive practices

i was soliceted by this security company last night, late, even as we are a NO SOLICITING COMUNITY. I was weary, confused, hungry, and had worked all day for an Alzheimer's client which makes you crazy. I agreed to this "system " to get rid of the guy. everything in this agreement, is alie, and different from what he told me. please, do not use this company. now, i will make a report to the Dept of Justice, for preying on the elderly.
Company wrote 0 private or public responses to the review from 2 days ago.
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
I didn't like
  • Deceptive practices
  • Poor customer serivce
  • So much pressure
#1422727
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Dec. of 2016, I cancelled after 5 long years of false alarms of contract I did not know I had and service I never used because malfunction never fixed. Afterwards, I had to stop payment at bank because they kept pulling payment. Without my knowledge, They said they...
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Company wrote 0 public responses to the review from Dec 02.
Anonymous
Anonymous

I had just signed up under so much pressure last night, figured could get this guy out of my home in a nice way, and cancel later. the "contract" (which you do not get to read...

#1412869
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Safeguard America Security - Cancellations of service

Nothing so far am going to stop payment of my initial check and service costs way too much
Company wrote 0 public responses to the review from Oct 13.
#1380998
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I called the number given with a case no. and said my alarm couldnt be going off as i had not set it. but drove 16 miles back home to check it. sure enough my entrance was still double locked. the person i spoke with said they would cancel the police. and a technician...
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Company wrote 0 private or public responses to the review from Sep 23.
2.9
I liked
  • No more problems so far
#1363708
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About a week ago I signed up for a Safeguard America security system. I was not aware of the 5 year obligation during which I can not cancel since I am partially sighted. The alarm system went off 2x due to a defect in the system, not anything I did nor for an...
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Company wrote 0 private or public responses to the review from Sep 05.
Anonymous
Jim

I had the same experience and they forged the documents that said we ordered the system. Filed a report with the Attorney Generals Office of Arizona.

#1347456
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Safeguard America Security - Not happy

Called on monday and was told i couldnt have anyone come out until friday. Ok. Friday comes and my appointment is between 1 and 5. No show. Not happy at all with my service. My husband lost a half a day of work to be home at 1:00. Not even a curtesy call to let us know he would be running late. Nothing! I had to call them. Never came.
Company wrote 0 private or public responses to the review from Aug 24.
#1338167
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Again these guys were in our senior mobile home park. They try to push into our seniors homes when they been told no numerous times. They tell the residents that management said is was okay for them to be there, but when the residents contact me I tell them no and even...
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Company wrote 0 private or public responses to the review from Aug 18.
#1333080
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Safeguard America Security - Refund

Waiting for a call back from the supervisor
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 13.
4.2
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1328259
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My elderly mother had a severe stroke and was moved out of the house (to another state) in April 2018 to receive 24-7 care. As a result of the stroke, she can no longer work and has no regular income to cover the monthly bill. We have since disconnected all the...
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Company wrote 0 private or public responses to the review from Jul 18.
1.3
#1306871
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Contact Safeguard America Security

Mailing Address:
Safeguard America Security
55 Sebethe Dr
Cromwell, Connecticut 06416
United States
Phone:
(888) 224-2443
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Company wrote 0 public responses to the review from Jul 14.
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