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Got trick into a five year contract.When l already had a three year contract
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Anonymous
Anonymous

Problem started when the salesman told my 90 parent they could cancel after the first year. Parent passed away before year ended and resolution center rep said contract was f...

Anonymous
Jon

They pulled the same on me in California. They once sent the Fire Dept. to my house at 0300 in the morning. Scared my wife and kids when the firemen were pounding on the door ...

1.0
#1000792
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I have security systems in place and when called by Safeguard I politely let them finish their "sales pitch" and informed them that I was happy with my current systems. I continued to get calls from them, usually two at a time (one right after the other). I have asked...
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I didn't like
  • Deceptive sales techniques
#1000485
Reply to reviews
Charged way to much and have a5 year contact trying to get out of it
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Anonymous
Anonymous

CALL THE FL STATE AND GET ON THE NO CALL LIST. SUE THEM IF THEY KEEP IT UP AND KEEP TRACK OF EVERY CALL AND THE TIME THEY CALL. THAT COMPANY IS DESPERATE FOR CLIENTS. THEY NEE...

1.0
#995147
Reply to reviews
I 'm looking for a local or national news reporter with some apathy to write a story on the business practices of Safeguard America. I am experiencing a similar issue been an elderly person. This agency has no conscious or respect for the elderly. They are pressure...
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On August 3, 2016, a representative from Safe Home Security (Todd Gillies) knocked on my door. He stated that Monitronics, my home security provider at that time, was not servicing customers in my area and that Safe Home Security was taking over Monitronics accounts. I...
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1.0
I didn't like
  • Abuse of seniors poor customer service
  • Customer service
  • Deceptive sales techniques
#921220
Reply to reviews
If a representative from this company calls my wife's phone again I will contact the public service commissioner with a complaint. They are demanding and disrespectful. I am sick of the ringing her phone.
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#909416
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The technician did not finished installing all the equipment. It has been over one month already. Customer service always tells me that a technician will call me in less than 48 hours but they never do. The worrying part is that my phone is connected to 3 cameras that...
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1.0
#901796
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I have been trying to contact someone from Safeguard America for almost a month. I have some problems with my system and have left five or six messages but no one has returned my call! I was told to contact David Regali, but he never answers his phone! I received...
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Anonymous
Anonymous

You get what you pay for!

2.1
I didn't like
  • Customer service whether on direct line or resolution dept
  • Customer service
#892552
Reply to reviews
My systems sucks... The sensors goes off all time of the night, which have you thinking somebody is coming through your door... Numerous of technician have came out trying to fix this problem but they couldn't figure it out them selves ... I emailed them trying to see...
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1.0
#887049
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This company sucks and are cheats. We were told our contract was transferable. We sold our house and the new owners took of the contract. But We ARE STILL ALSO PAYING FOR IT. So the new owners and us are paying for the same contract.
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Anonymous
Bonnie Cipriani

This has to the worst security I've ever had to deal with. Senser s fall off. *** things goes off for no reason. Bought the lifeline for my 85 years old Mother who lives with...

1.3
Navasota, Texas
#871241
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