Product: Safeguard America Security Security System Plan Clear all filters (0 of 11 reviews match)
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DO NOT SIGN A CONTACT WITH THIS COMPANY. THEY ARE NOT ETHICAL! ITS BEEN YEARS OF NOT BEING HAPPY WITH THIS COMPANY !! They scammed my elderly mom into signing more years when they came to replace a needed part and battery. Horrible !! She couldn’t afford the additional...
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Anonymous
Anonymous

And the saga continues...they charge us again. I’ve called and left messages for manager three days in a row. No response.DO NOT USE THIS COMPANY ! THEY DONT CARE

1.4
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Safeguard America Security Security System Plan
#1211120
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I signed up for one year service with them, renewable yearly Two years later I wanted to cancel the service as I did not need it anymore due to move and rented out my house, I was told I was locked into 5 years and for me to get out of it I had to pay more then $1,900...
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1.0
Product
Safeguard America Security Security System Plan
I didn't like
  • Customer service whether on direct line or resolution dept
  • Poor customer service and archaic customer interaction
#1204029
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Safeguard America Security - Sorry company

I call and tried to cancel a contract they talked my husband into signing. They would not cancel. The service is very.
1.0
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Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Safeguard America Security Security System Plan
#1110324
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Just yesterday, I called them to cancel my contract as I was taking my business elsewhere.Like several others, I was shocked to hear that my contract was for five years and the penalty will be $49.99 x 8! I informed the lady that this was onerous and possibly illegal...
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Anonymous
Wayne E. Moody

They are terrable my wife and I have it and it dosent work, she is 90 and I am 81 it is 50.00 monthly I fell and had to get to a hospitla and it did not work at all for 911, a...

1.8
Product
Safeguard America Security Security System Plan
I liked
  • Security system although aging
I didn't like
  • Bad business practices
  • Poor customer service and archaic customer interaction
#1092327
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They charged my mother (75) for a new system, then only added a few points in addition to the ones she had from a prior company.She wrote a check for a full year of monitoring, and they 1) changed the amount on the check, and 2) then tried to hit her account for...
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Product
Safeguard America Security Security System Plan
I didn't like
  • Poor customer serivce
  • Failure to return calls
  • Felonious sales practices
#1083709
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i got with them in 2012 they first took more out of my bank then the man here installing it said they was gonna take then the charge there high as heck 49.99 a month for five years an start calling you to renew three or four months prior to your contract end date i...
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1.3
Product
Safeguard America Security Security System Plan
I didn't like
  • To high priced
#1083236
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I updated our home services (wireless, digital home phone, wifi) Jan 18,2017.Tried alarm system (Not on purpose) Thursday 1/192017. NO CALL BACK FROM SAFEGUARD!! I called back Friday 1/20/2017 - NO HELP THEY would call ME back Monday. No call back from Safeguard...
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1.0
Product
Safeguard America Security Security System Plan
I liked
  • When it worked
#1057446
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I have been with Safe Guard since 2011, I learned in 2014 that there has been no connectivity through land line, Due to (Error by phone company) they said, But the phone company said that line was dead for over 20 yrs and the tech simply hooked to wrong area, I was set...
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Product
Safeguard America Security Security System Plan
#1048311
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Worst company every!!Save the headache, we were living in a rental house and had to move. They said we signed a 5 year contract and refuses to cancel even though we aren't living in the house anymore. When my husband checked the contract he supposedly signed it states...
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Product
Safeguard America Security Security System Plan
#1036517
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Safeguard is in the business of stealing money from it's clients.I was charged twice on my bank account, and found out that the second charge was for a battery that I had ordered, FOR WHAT!. The customer service sucks, their rude and claim to be the Manager or...
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Anonymous
Anonymous

the worst one in the coutry

Product
Safeguard America Security Security System Plan
#1036011
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